Twelve years with a service dog. I’ve been refused at doors, questioned in front of strangers, and told my dog didn’t count. If something like that has happened to you, I want to hear it.
I read every story myself. Nothing you send is shared without your permission, and if it ever is, your name and anything that could identify you is changed.
Tell me what happened
What happens after you send it
- I read it. Usually within a few days, and always myself.
- If you ticked the box, I may write back. Only to you, and only about your story.
- It shapes what I write next. The problems readers tell me about are how I decide which guide to write, and which ones need fixing. I may count how often something comes up or turn a common question into an FAQ, but never in a way that points back to you.
If what happened to you needs a lawyer or a complaint filed, the denied-access guide walks through who to call and in what order.
I’m a veteran and a service dog handler of twelve years, not a lawyer and not a clinician. Nothing on this site is legal or medical advice.